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Professional IT support and services
IT Support • Managed Services • Consultancy

IT Support and Services

Cartref Media provides reliable, hands-on IT support shaped by decades of experience across IT management, application support, cloud platforms and security.

✔ IT Support & Troubleshooting
✔ Microsoft 365 & Cloud Services
✔ IT Contract Services
✔ Managed IT Services
✔ Cyber Security & Backup
✔ IT Consultancy & Projects
Discuss Your IT Requirements
IT Support & Services

Practical IT Support for Home and Business

Cartref Media provides reliable, hands-on IT support shaped by decades of experience across IT management, application support, cloud platforms and security.

We help individuals, families, small businesses and growing organisations with practical, friendly support tailored to their needs.

Our IT support covers everything from everyday troubleshooting to modern cloud services, ensuring your technology works smoothly and securely.

✔ Device support and troubleshooting for Windows, macOS, laptops, desktops, tablets and phones
✔ Home and small business networking, Wi-Fi optimisation and secure connectivity
✔ Microsoft 365 setup, email, Teams, SharePoint and OneDrive support
✔ Cloud and application support across modern platforms
✔ Security guidance and safe technology best practices
✔ Flexible onsite and remote support options
IT professional providing technical support
Computer and network technology used for IT support
IT professional working on business technology
IT service desk and technical support
IT Contract Services

Experienced IT Professionals When You Need Them

We offer flexible IT contract services suitable for organisations of all sizes. With hands-on experience managing IT teams, delivering 1st–3rd line support, and leading IT operations, we integrate seamlessly into your business.

Our background includes managing service desks, supporting global environments, and delivering structured IT improvements that enhance reliability and performance.

✔ End user support for staff, customers and stakeholders
✔ Front-line IT service desk operations
✔ Microsoft 365, Azure and Intune administration
✔ Apple Business Manager and device management
✔ VMware and Hyper-V administration
✔ IT management, documentation and process improvement
✔ Technical consultancy and modern IT service delivery

IT Project Management

Our project management experience includes infrastructure upgrades, cloud migrations, device rollouts, compliance-driven projects and data centre consolidation — all delivered with governance, clarity and measurable outcomes.

✔ PRINCE2
✔ Agile Delivery
✔ ITIL 4
✔ Infrastructure Projects
Managed IT • Cyber Security • Backup

Managed IT Services, Security & Backup

Our managed service offering provides ongoing support, maintenance and strategic guidance to keep your technology running smoothly and securely.

We help organisations maintain reliable systems, reduce downtime and stay ahead of modern IT requirements.

Managed Service Solutions

✔ Microsoft 365 management, licensing and security
✔ Azure, on-premise servers, networking and storage
✔ Device lifecycle management
✔ Autopilot, Apple Business Manager and MDM
✔ Veeam, Datto and QNAP backup solutions
✔ ITSM and workflow automation

Cyber Security & Backup

✔ MFA setup and support
✔ YubiKey deployment
✔ Microsoft Defender and threat protection
✔ Backup and disaster recovery
✔ Encryption and security hardening
✔ Compliance support
Managed IT infrastructure and cloud services
Cyber security and data protection

Security & Compliance Experience

We help organisations strengthen their security posture, protect sensitive data and meet compliance requirements using practical, effective security controls.

✔ ISO 27001
✔ Cyber Essentials
✔ PCI-DSS
✔ MPOC
IT consultancy and technology planning
IT infrastructure and technical consultancy
IT Consultancy & Technical Services

IT Expertise That Helps Your Business Move Forward

Our consultancy services help organisations improve their technology, processes and operational maturity. We provide practical advice based on real-world experience managing IT environments and delivering complex technology projects.

Summary of IT Services

✔ IT support and troubleshooting
✔ Microsoft 365 and cloud services
✔ Device deployment and management
✔ Cyber security solutions
✔ Backup and disaster recovery
✔ Azure, VMware and Hyper-V
✔ IT service desk and ITSM
✔ PRINCE2, Agile and ITIL 4
✔ Technical consultancy
✔ Process improvement
Cartref Media IT Services

Reliable Technology. Practical Support. Experienced IT.

From everyday IT support through to managed services, cyber security, cloud technology and complex IT projects, Cartref Media provides practical technology solutions designed around your organisation.

✔ Hands-On IT Experience
✔ Remote & Onsite Support
✔ Small Business Friendly
✔ Corporate IT Expertise
✔ Security Focused
✔ Flexible IT Services
Contact Cartref Media

Please fill out the form below.

Address

Cartref Media Company Limited

Springboard Business Innovation Centre

Llantarnam Industrial Park

Cwmbran NP44 3AW

Telephone
+447914072106

Our Associated Trade Names:

Secure Payments

We securely accept payments through SquareUp and GoCardless, including all major debit and credit cards.

SquareUp Payments Accepted GoCardless

We also offer Cash on Delivery and BACS payment options.